Woordjes: Hospitality English receptie en gasten
Deze flashcards zijn ontworpen voor studenten in het hbo die de Engelse woordenschat voor de hospitality sector willen verbeteren, met een focus op receptie en gastenservice.
Quiz(24 vragen)
1. What does 'Check-in' mean?
Termen in deze set(24)
Receptieterminologie(12)
Check-in
Inchecken
Reservation
Reservering
Front desk
Receptie
Guest services
Gastenservice
Room key
Kamersleutel
Check-out
Uitchecken
Booking confirmation
Boekingsbevestiging
Housekeeping
Schoonmaakdienst
Concierge
Conciërge
Complimentary
Gratis
Late check-out
Late uitchecken
Lobby
Lobby
Gastenservice(12)
Check-in procedure
Incheckprocedure
Guest satisfaction
Gasten tevredenheid
Room service
Kamerservice
Complimentary breakfast
Gratis ontbijt
Personalized service
Persoonlijke service
Handle requests
Verzoeken afhandelen
Customer feedback
Klantfeedback
Welcome drink
Welkomstdrankje
Luggage assistance
Bagage-assistentie
Reservation confirmation
Reserveringsbevestiging
Check-out time
Uitchecktijd
Problem resolution
Probleemoplossing
Vragen in deze set(24)
1. What does 'Check-in' mean?
2. What does 'check-in procedure' mean?
3. Which word means 'Reservering'?
4. Which word means 'guest satisfaction'?
5. What does 'Front desk' mean?
6. 'Room service' translates to which of the following?
7. Which word means 'Gastenservice'?
8. What is the Dutch term for 'complimentary breakfast'?
9. What does 'Room key' mean?
10. Which word means 'personalized service'?
11. Which word means 'Uitchecken'?
12. 'Handle requests' translates to which of the following?
13. What does 'Booking confirmation' mean?
14. What is the Dutch term for 'customer feedback'?
15. Which word means 'Schoonmaakdienst'?
16. Which word means 'welcome drink'?
17. What does 'Concierge' mean?
18. What does 'luggage assistance' mean?
19. Which word means 'Gratis'?
20. Which word means 'reservation confirmation'?
21. What does 'Late check-out' mean?
22. 'Check-out time' translates to which of the following?
23. Which word means 'Lobby'?
24. What is the Dutch term for 'problem resolution'?
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