Herzberg two-factor theory flashcards
Study the key concepts of Herzberg's two-factor theory, including motivators and hygiene factors, through detailed flashcards designed for college-level management courses.
Quiz(32 questions)
1. What are hygiene factors primarily associated with?
Terms in this Study Set(32)
Motivators(16)
What are motivators in Herzberg's theory?
Factors that increase job satisfaction and performance. Examples include achievement, recognition, and responsibility.
Achievement as a motivator?
Employees feel motivated when they accomplish challenging tasks. Example: Completing a project ahead of schedule.
Recognition's role in motivation?
Acknowledgment of employee efforts boosts morale. Example: Employee of the Month program.
True or False: Money is a motivator.
False. Money is a hygiene factor, not a motivator according to Herzberg.
Responsibility as a motivator?
Increased responsibility leads to higher job satisfaction. Employees value trust and autonomy in their roles.
What is the impact of promotion?
Promotions can enhance motivation by providing a sense of achievement and increased responsibility.
Fill in the blank: ________ is a key motivator that involves setting and achieving goals.
Achievement
How does work itself act as a motivator?
Engaging and meaningful work leads to higher satisfaction. Example: Jobs that challenge skills and creativity.
Comparison: Recognition vs. Achievement.
Recognition: Acknowledgment of effort. Achievement: Completion of tasks. Both enhance motivation.
True or False: Job advancement is a motivator.
True. Advancement provides opportunities for growth and recognition, boosting motivation.
What is the role of personal growth?
Personal growth opportunities lead to higher motivation and job satisfaction. Examples include training and development.
Cause → Effect: Increased autonomy leads to...
...greater job satisfaction and motivation. Employees feel trusted and valued.
How does positive feedback influence motivation?
Positive feedback reinforces desired behaviors and enhances motivation. Example: Regular performance reviews.
Fill in the blank: ________ opportunities motivate employees to develop their skills.
Training
What is the significance of a challenging job?
Challenging jobs motivate employees by pushing them to utilize and improve their skills.
True or False: Job security is a motivator.
False. Job security is a hygiene factor; it prevents dissatisfaction but does not enhance satisfaction.
Hygiene Factors(16)
What are hygiene factors?
Hygiene factors are elements in the workplace that, when absent, lead to dissatisfaction. They do not motivate employees but can prevent unhappiness.
True or False: Hygiene factors can increase employee motivation.
False. Hygiene factors do not motivate; they only prevent dissatisfaction.
List three examples of hygiene factors.
- Salary - Company policies - Work conditions
What role does salary play in hygiene factors?
Salary is a critical hygiene factor. If employees feel underpaid, dissatisfaction increases, but fair pay alone doesn't motivate.
Fill in the blank: Poor __________ can lead to employee dissatisfaction.
work conditions
How do company policies affect employee satisfaction?
Strict or unfair policies can create a negative work environment, leading to dissatisfaction among employees.
True or False: Job security is a hygiene factor.
True. Job security prevents dissatisfaction, as employees need stability to feel comfortable.
Compare work conditions and salary as hygiene factors.
Both are essential to prevent dissatisfaction, but salary primarily addresses financial needs while work conditions affect daily comfort.
What is the impact of poor relationships with supervisors?
Poor relationships can lead to significant dissatisfaction, negatively affecting morale and productivity.
Fill in the blank: __________ can diminish employee morale.
Inadequate facilities
How does job security relate to hygiene factors?
Lack of job security creates anxiety, leading to employee dissatisfaction and decreased commitment.
True or False: Recognition is considered a hygiene factor.
False. Recognition is a motivator, not a hygiene factor.
What are some examples of inadequate facilities?
- Broken equipment - Poor restroom facilities - Uncomfortable workspaces
Why are benefits considered hygiene factors?
Benefits like health insurance and retirement plans are essential for satisfaction; lack thereof can lead to dissatisfaction.
How do hygiene factors influence employee retention?
Adequate hygiene factors can prevent turnover by ensuring a baseline level of employee satisfaction.
Fill in the blank: __________ can help mitigate employee dissatisfaction.
Regular feedback from management
Questions in this Study Set(32)
1. What are hygiene factors primarily associated with?
2. What do motivators in Herzberg's two-factor theory primarily lead to?
3. Which of the following is NOT a hygiene factor?
4. Which of the following best describes achievement as a motivator?
5. How does poor work conditions affect employees?
6. How does recognition function as a motivator in the workplace?
7. What effect does inadequate salary have on employees?
8. True or False: According to Herzberg, money serves as a motivator.
9. Which of the following is an example of a hygiene factor?
10. What effect does increased responsibility have on employee motivation?
11. True or False: Company policies can impact employee morale.
12. Which of the following is a key motivator that involves setting and achieving goals?
13. Fill in the blank: __________ is a hygiene factor that ensures employees feel secure in their jobs.
14. What role does the work itself play in motivation?
15. Which is an example of a hygiene factor affecting daily work life?
16. In comparing recognition and achievement, which statement is correct?
17. How do inadequate facilities impact employee satisfaction?
18. True or False: Job advancement is considered a motivator in Herzberg's theory.
19. Which of the following does NOT contribute to hygiene factors?
20. What is the impact of personal growth opportunities on motivation?
21. True or False: Salary is a motivator according to Herzberg's theory.
22. If autonomy increases in a job, what is the likely outcome?
23. How does job security relate to employee retention?
24. How does positive feedback influence employee motivation?
25. Fill in the blank: __________ can significantly impact employee satisfaction in a negative way.
26. Fill in the blank: ________ opportunities motivate employees to enhance their skills.
27. Which of the following best describes hygiene factors?
28. What is the significance of having a challenging job?
29. Why are benefits considered hygiene factors?
30. True or False: Job security is classified as a motivator in Herzberg's theory.
31. Which of the following factors is most likely to lead to employee dissatisfaction if not properly addressed?
32. Which of the following is NOT considered a motivator in Herzberg's two-factor theory?
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